Welcome to Connect2Talk!

The language barrier can complicate exchanges between Belgian families and the Ukrainian families they host, sometimes creating tensions due to misunderstandings. In order to respond to these daily challenges, the Belgian Red Cross developed a tool to put host and hosted families in touch with volunteer translators who speak Ukrainian as well as French, Dutch, German or English, via videoconference. This online platform aims to facilitate personal exchanges on topics such as the perception of the daily lifestyle, mutual expectations, mutual understanding of both duties and rights... The platform particularly targets private matters which may be raised within the household.

How does Connect2Talk work?

• Create an appointment request and indicate your language and time preferences, as well as a short description of your request
• A translator with preferences matching yours will accept your request. You will receive a link by email. A reminder will be sent to you two hours before the scheduled appointment
• Click on the link received by email and start the appointment
• Have a videoconference with the translator

We hope that this platform will help you to answer the questions that families have about living in the community.

Responsibility of the Belgian Red Cross

The Belgian Red Cross will have no knowledge of the information exchanged and the requests made during the discussions. In no way is the Belgian Red Cross responsible for the content of exchanges among users or their behaviour.